Tiara Green, MSEd

President

Tiara, appointed president in April 2024, brings over 20 years of expertise in the public health and nonprofit sectors to her role. Prior to her appointment, she had been leading Accessia Health in an interim capacity since June 2023, building on her decade-long tenure with the organization.

Throughout her career at Accessia Health, Tiara held various leadership positions, including senior vice president of programs and policy. In this role, she spearheaded strategic development and health equity initiatives and streamlined operational processes. Currently, she is leading an initiative to refocus and strengthen the nonprofit’s impact model, disease funds, and programs. This focus and work will more holistically address the unique needs of the communities it serves.

Tiara is a hands-on leader who is dedicated to fostering organizational growth and coaching staff members to expand their leadership skills. Her visionary approach and extensive organizational knowledge have also been instrumental in growing Accessia Health’s educational offerings for patients and their families.

She earned her Bachelor of Science degree from Virginia Commonwealth University in Richmond, Virginia, and her Master of Science in Education from Virginia Polytechnic Institute and State University, focusing on community health and health promotion. She is an active member of The Virginia Council of CEOs.

Beyond work, Tiara engages in philanthropic activities and spends time with her two sons and husband.

Anna Brown

EVP, Marketing and Communications

As Executive Vice President of Marketing and Communications, Anna provides organization-wide leadership for marketing, communications, and brand strategy. She brings more than 17 years of nonprofit healthcare experience shaped by work in mental and behavioral health, hospice and palliative care, and national health philanthropy. Her background includes leadership roles at Hosparus Health, Seven Counties Services, and Community Health Charities, along with achievements that include award-winning digital and advertising campaigns, five organizational rebrands, and storytelling that elevates organizational visibility and drives measurable results.

In her role at Accessia Health, Anna provides organization-wide leadership for the marketing, communications, and brand strategy functions. She also serves as a trusted advisor and strategic partner, shaping organizational priorities, strengthening national brand presence, and advancing the organization’s mission through compelling storytelling, digital innovation, and strategic communication initiatives.

With a B.S. in Psychology from the University of Louisville, Anna understands audience behavior and develops communications that connect with diverse stakeholders. Based in Louisville, Kentucky, she previously served as Director of Marketing at Hosparus Health, one of the nation’s largest nonprofit hospice and palliative care organizations, where she oversaw brand management, reputation strategy, and marketing for multiple service lines.

Outside the office, she spends her time with her husband and three children. She is a devoted houseplant collector and enjoys weekends filled with reading, antiquing, and being outdoors.

Lamont Brown, MBA

EVP, Finance and Administration

Lamont Brown serves as Executive Vice President of Finance & Administration at Accessia Health. His tenure with the organization began in 2008 in the role of staff accountant. Since then, he has held several leadership roles within the organization, guiding the nonprofit through key financial decisions, operational shifts, and infrastructure improvements. His career is marked by a commitment to fiscal integrity and operational transparency, two principles he brings to every strategic conversation.

In his current role, Lamont is responsible for the safeguarding and stewardship of company assets including financial, physical (fixed assets), and human capital. Under his leadership, the organization has strengthened its financial health and operational efficiency to better support patient access and growth.

Prior to joining Accessia Health, Lamont built a successful career in banking and financial services, holding officer roles across mortgage lending, commercial credit, and private client services. This experience equipped him with a strong foundation in risk management and a nuanced understanding of how financial systems can best serve mission-driven organizations.

A native of Richmond, VA, Lamont holds a B.S. in Business Administration from Old Dominion University, double majoring in Accounting and Economics. He further invested in his education by earning an MBA from Longwood University, with a dual emphasis in Economics and Data Analytics.

Outside the office, Lamont has served in various leadership roles within his church and fraternity and has volunteered with youth sports programs across his community. He’s an avid video gamer, enjoys music and fitness, and values time spent with his wife and two children.

James P. Johnson

EVP, Operations

In his role as Executive Vice President of Operations at Accessia Health, James oversees both Operations and Information Technology, bringing strategic integration to the organization’s internal systems, patient services, and digital infrastructure. With more than 25 years of experience across commercial, Medicaid, and Medicare health plans, he is known for delivering measurable outcomes in areas such as profit and loss management, value-based care models, network development, and digital innovation.

James has held senior leadership roles at Virginia Premier, WellCare Health Plans, and Humana. Most recently, he served as Health Plan President/COO and VP of Network Development/Operations at Molina Healthcare of Virginia, overseeing state operations including business outsourcing relationships. His leadership delivered results across key initiatives including the integration of core systems post-M&A, achieving top-tier operational readiness scores for Medicaid programs, and implementing innovative provider engagement that strengthened compliance and provider satisfaction.

Beginning his career as a Healthcare Administration Specialist in the U.S. Armed Forces Medical Command, James built a foundation of service and operational rigor. That experience, combined with his civilian tenure, shaped his deep expertise in health plan payer functions, regulatory compliance, and stakeholder engagement. His leadership approach has driven results by focusing on his OATS framework: Optimizing technology and operations, Accelerating performance growth, Transforming teams, and delivering Service excellence.

James holds a B.S. in Information Technology and is a recognized thought leader in network development, claims operations, regulatory strategy, and value-based contracting. A native of Chicago’s Englewood neighborhood, he brings not only professional expertise but also a strong sense of purpose and equity to the healthcare industry.

Alan Wood, MA

EVP, Development and Growth

As the Executive Vice President of Development and Growth, Alan oversees all fundraising, business development and partnership initiatives. Alan joins Accessia Health with over 25 years of experience driving business development, donor engagement, and market strategy in both nonprofit and pharmaceutical sectors. He is a seasoned leader with a proven record of building sustainable partnerships and high-performing teams.

Most recently, as Executive Vice President of Business Development at Patient Advocate Foundation (PAF), Alan spearheaded innovative fundraising initiatives that secured long-term corporate partnerships and broadened disease-specific support funds, directly enhancing the organization’s reach and impact. His fundraising leadership was instrumental in cultivating high-value donor relationships and securing support from major corporations. Alan has successfully combined business strategy and social impact to identify new opportunities to better support patients and foster enduring relationships with key stakeholders. In the wake of COVID, Alan developed and launched the first of its kind line of health equity copay funds designed to support those hardest hit by adverse social determinants of health and disease burden.

Prior to PAF, Alan worked in the pharmaceutical industry as both a representative and a sales manager with a focus on equitable access and managed care markets. As sales manager, he led a team across southern Virginia, driving consistent revenue growth and executing nationally recognized marketing strategies. Alan leads with a hands-on coaching approach, building a culture of performance and compliance while aligning team development with organizational goals.

Alan earned dual undergraduate degrees from Stetson University, a Bachelor of Science in Psychology and a Bachelor of Business Administration in Business Management. Additionally, Alan holds a Master of Arts degree in Psychology from The Catholic University of America.

After work, Alan enjoys time with his wife and their 2 children, playing tennis, and walking their dog.

Jennifer Noonan, MSN, RN

VP, Clinical Strategy and Patient Engagement

Jennifer Noonan is a dedicated healthcare professional who joined Accessia Health as the clinical program director in April 2021, bringing with 25+ years of clinical nursing experience. Her commitment and expertise quickly led to a promotion to senior director of clinical programs and compliance. With a rich background in clinical practice and management across diverse healthcare settings, Jennifer possesses a deep understanding of program design and the delivery of services within highly regulated environments.

As Vice President of Clinical Strategy and Patient Engagement at Accessia Health, she brings clarity and compassion to the complex landscape of rare and chronic disease support, developing patient programs, building national partnerships, and amplifying the patient voice.

Jennifer’s career began in the fast-paced emergency department of St. Mary and Elizabeth Hospital in Louisville, Kentucky, where she spent 17 years in leadership roles and contributed to EMR development and enhancements. Her passion for healthcare technology and innovation continued with her instrumental role in the clinical development, training, and implementation of Cerner within the Jewish Health System in Louisville. In 2014, she transitioned into hospice and palliative care, where she held leadership positions leading care delivery for both adult and pediatric patients.

Her academic journey includes an associate degree in nursing from Kentucky State University, a bachelor’s degree in nursing from Western Governors University, and a master’s degree in nursing informatics with a focus on data analytics, also from Western Governors University. Jennifer is board member for the National Association of Specialty Pharmacy.
Outside of her professional life, she is devoted to her family life, married to her husband Sean, and a proud parent of four teenagers. When she’s not spending time with her family and two rescue dogs, Jennifer indulges in her passion for martial arts, practicing taekwondo and judo. She also enjoys hiking and exploring new destinations through travel.

Email Jennifer Here

Ashley Lee

Director, Strategic Initiatives

Ashley Lee serves as Director of Strategic Initiatives at Accessia Health, where she leads and coordinates cross-functional initiatives that advance the organization’s strategic priorities and strengthen its mission impact. In this role, she ensures seamless alignment between strategy and execution, driving collaboration across teams to support both Accessia Health and the Accessia Health Foundation in achieving their long-term goals.

Since joining Accessia Health in 2016, Ashley has held a series of progressively responsible roles, including Executive Assistant, Director of Development and Engagement, and Executive Project Manager, which reflect her steady growth as a mission-driven leader. Her career blends expertise in strategic planning, organizational effectiveness, and project management with a deep commitment to improving access to care for individuals living with rare and chronic illnesses.

A native Virginian, Ashley earned her A.A. from Richard Bland College of William & Mary and pursued B.A. studies at Virginia Commonwealth University. She and her husband live just outside Richmond, Virginia, where they enjoy spending time with their daughter, exploring the city’s vibrant neighborhoods and restaurants, and visiting beaches along the East Coast.

Kristin Shifflett

Director, Patient Services

A dedicated leader at Accessia Health since 2015, Kristin began as a Patient Services Representative and progressed to Director of Operations, exemplifying her outstanding leadership skills.

Beyond managing programs, supporting callers, and overseeing operations, Kristin is driven by a deep commitment to helping others. Her academic foundation in Biomedical Engineering from Virginia Commonwealth University adds a unique perspective to her role, underscoring her holistic approach.

In both her professional and personal life, Kristin’s unwavering commitment to aiding others shines through, making her a compassionate and effective leader. When not working, she enjoys spending quality time with her husband and two boys.

Amanda Kinchlow, MAOL, PHR

Human Resources Manager

As the Human Resources Manager, Amanda leads Accessia Health’s people strategy, culture initiatives, and workforce operations. With more than 15 years of HR leadership experience across nonprofit, healthcare, higher education, and corporate environments, she is dedicated to cultivating inclusive, mission-driven workplaces where employees feel supported and able to thrive.

In her role at Accessia Health, Amanda advises the President and Executive Leadership Team on workforce planning, HR governance, and people-related risk. She oversees all core HR functions and advances organizational modernization through improved systems and streamlined processes. Prior to joining Accessia Health, Amanda held senior HR roles at WestRock, Anthem, Change Healthcare, and Tribune Media, and served as adjunct faculty at Virginia Commonwealth University, teaching professional development and workplace readiness.

Amanda holds a Master of Arts in Organizational Leadership and a Bachelor of Science in Human Resource Management from Regent University and is currently pursuing her Doctor of Strategic Leadership at Liberty University. She is also a certified Professional in Human Resources (PHR).

Mitch Mula

Board Chair

Mitch earned his Bachelor of Science degree in Allied Health with a concentration in Physical Therapy from the Louisiana State University School of Allied Health. He began his career as a staff physical therapist at Baton Rouge Medical Center, working closely with individuals managing long-term, complex conditions. He later launched and oversaw private outpatient clinics and a rehabilitation company providing therapy services in long-term care facilities.

Over the years, Mitch expanded into the insurance and financial services industries, leading multiple agencies focused on helping individuals and families protect their health, financial security, and long-term stability. His combined experience in clinical care, business ownership, and financial protection gives him a unique, holistic perspective on the barriers patients face navigating medical, economic, and systemic challenges.

As Board Chair of Accessia Health, Mitch brings a mission-driven commitment to ensuring patients with chronic and rare conditions receive the support, access, and dignity they deserve. His clinical experience informs his understanding of the real-world financial, logistical, and emotional barriers patients encounter, while his business expertise strengthens the organization’s operational and strategic decision-making. He champions patient assistance programs that bridge gaps providers cannot fill—delivering financial support, education, and navigation services that make treatment accessible, sustainable, and less overwhelming.

Mitch is particularly excited about innovations that enhance patient support, including digital access tools, coordinated care platforms, and new therapies for rare conditions. Since joining the board, he has focused on expanding programs, improving accessibility, and ensuring patients experience meaningful impact and dignity throughout their care journey.

Outside of his board involvement and work, Mitch enjoys spending time with family, travel and community involvement, and continues to advocate for patients through both his professional work and board service. He holds his physical therapy licensure along with multiple insurance and financial services licenses. He is married and has a son and a daughter.

Brian Landry

Vice Chair and Secretary

Brian’s extensive nonprofit healthcare experience directly informs his work on the Accessia Health board, where he provides guidance on programs that remove barriers to care and strengthen patient support. He earned a BS in Marketing from Louisiana State University and served over 31 years in nonprofit hospital executive leadership, most recently as Senior Vice President of Marketing, Public Affairs, and Development for LCMC Health, an eight-hospital nonprofit system in the New Orleans area. He played a key role in the creation and growth of LCMC Health, including the development and management of the $1.1 billion, 446-bed University Medical Center, which replaced Charity Hospital and University Hospital after Hurricane Katrina.

Prior to LCMC Health, Brian spent 28 years at New Orleans Children’s Hospital, leading marketing, public affairs, and development and serving as the hospital spokesperson. He regularly presented at board meetings, contributed to strategic planning, and helped expand patient-focused programs that addressed both medical and family needs.

Brian believes Accessia Health’s role is both practical and personal. Beyond tangible assistance like medical treatment, financial support, transportation, and housing, he sees the organization’s work providing patients and families with hope, comfort, and compassion. He is optimistic about innovations that can improve access and affordability in healthcare, while acknowledging that broad, systemic change will require coordinated action at the national level.

Outside of his board service, Brian is motivated by his family, faith, community, and music. He is closely connected to his married daughter, two married sons, and eight grandchildren. He contributes his strategic planning expertise to St. Joseph Benedictine Abbey & Seminary College, is an active member of the Metairie Rotary Club and American Legion Post 377 and continues to play trumpet with nonprofit and community bands, including the American Legion Post 377 band and the Deutsches Haus German band.

Russell E. Phillips Jr., CPA, CVA, MAFF

Treasurer

Russ Phillips is the Managing Partner of The Phillips Organization, a certified public accounting and consulting firm based in Canton, Ohio. He holds a bachelor’s degree in accounting from Walsh University and is licensed as a Certified Public Accountant by the Accountancy Board of Ohio. Russ also holds the Certified Valuation Analyst and Master Analyst in Financial Forensics credentials, with specialized expertise in bankruptcy, insolvency, and business reorganization through the National Association of Certified Valuators and Analysts.

Russ brings a practical financial lens to the board of directors, paired with his personal experience navigating disability, insurance complexity, and long-term care planning firsthand.

In addition to the financial expertise Russ brings to the board of directors, his commitment to patient advocacy is deeply personal. When his son was diagnosed with dystonia at age 11, Russ and his family became active advocates for their child, the Dystonia Foundation, and others living with rare and costly chronic conditions. That experience shaped his understanding of how insurance structures, out-of-pocket costs, and financial penalties often fail families who need care the most. He believes that while insurance is meant to spread risk, patients with frequent or expensive care often carry a disproportionate burden.

As Treasurer of Accessia Health, Russ brings a practical financial and tax perspective grounded in decades of business leadership. He understands that strong financial stewardship directly affects patients’ access to assistance, sustainability of programs, and the organization’s ability to respond as healthcare costs continue to rise. He is particularly interested in helping Accessia Health explore new models that strengthen revenue, expand patient education, and increase the organization’s ability to serve more patients over time.

Beyond his board service, Russ remains active in professional organizations and his local YMCA. He values family, friendships, community, and maintaining a well-balanced life. He and his wife Tammy have been married since 1982 and are the parents of two adult children.

Brian L Fink, JD

Board Member

Brian L. Fink currently serves as President & CEO of an Ohio-based manufacturing company. He holds a Master of Business Administration and a Juris Doctor from the University of Akron and is admitted to practice law in the State of Ohio. He brings more than 30 years of diverse experience spanning executive leadership, operational management, small business ownership, international business development, and service on profit and nonprofit boards.

Brian was inspired to join the Accessia Health board through his connection with board member Russ Phillips, Jr. and his family, whose son was diagnosed with a rare condition. Brian also saw firsthand the challenges faced by patients and families while supporting his father through chronic myeloid leukemia. These personal experiences, combined with his professional background, guide his commitment to ensuring patients have access to coordinated care, financial assistance, and supportive services.

With a blend of legal, executive, and international business experience, Brian contributes to Accessia Health by providing strategic oversight from the organizational level down to operational execution. He helps ensure the organization’s services meet patient needs within a complex healthcare and regulatory environment. His perspective as a CEO informs governance, risk management, and long-term strategy, while his legal training adds structure and clarity to navigating operational and compliance challenges.

Brian is particularly interested in leveraging technology to improve patient diagnoses, coordination of care, and distribution of benefits. He regularly advocates for patients and raises awareness about patient assistance programs within his community, sharing critical information with those facing rare or chronic conditions. Outside of his board service, Brian enjoys spending time with his family, managing his farm, traveling, and serving on the boards of two local companies, while remaining active in his local church.

Lud Kimbrough

Board Member

Lud brings more than 35 years of entrepreneurial, consulting, and executive leadership experience to the Accessia Health board. He has guided nonprofit, publicly held, private equity-backed, and startup organizations through periods of growth, transition, and turnaround, serving in roles including president, CEO, and managing director. His work spans diverse industries such as marketing, aerospace tooling, cryogenics equipment, outdoor advertising, and cable television.

Throughout his career, Lud has focused on balancing strategy, human capital, and financial performance, building strong teams, embracing new technologies, and understanding risk. He serves as chair of Accessia Health’s Audit Committee, where his finance and accounting expertise is central to the board’s oversight and strategic direction. His experience guiding organizations through change, adapting to evolving regulations, and diversifying services and revenue streams informs Accessia’s growth and sustainability efforts.

Lud was inspired to join Accessia Health by his commitment to giving back to the community and by personal connections to family members with chronic conditions. He sees patient assistance as essential in today’s healthcare system, bridging gaps created by insurance limitations and out-of-pocket costs that often exceed family resources. He is particularly encouraged by the shift at the federal level from treatment to prevention and believes Accessia Health can continue to innovate by monitoring emerging treatment protocols, pursuing targeted funding opportunities, and exploring new services that address health inequities and bridge healthcare gaps.

Serving on the Accessia Health board also allows Lud to see the tangible impact of patient assistance firsthand. He values hearing patient feedback, from testimonials to personal interactions during events like Hill Day, and finds the dedication and energy of Accessia Health team members especially rewarding. Outside of board service, Lud volunteers with the Chesapeake Region Accessible Boating nonprofit, teaching sailing to physically and developmentally challenged individuals.

Lee Smith

Board Member

Lee served as Chair of the Accessia Health Foundation Board in 2021 before joining the Accessia Health Board. He is the Head of Commercial with Element Science, Inc. with over 15 years of experience in effective medical-based sales management.

Lee is an entrepreneurial leader who develops high-performance sales teams and creates winning sales organizations with heightened senses of urgency and accountability. Prior to his time at Element Science, he was the Head of Sales for Philips BioTel Heart, National Sales Director for LipoScience, and Regional Sales Manager for Hologic, Inc.

Mark Harris

Vice Chair and Secretary

After a brief stint in minor league baseball, Mark’s career started as a database programmer with Choicepoint/LexisNexis. He was convinced by an acquaintance to move into consulting at Ariba (since purchased by SAP) where he found a successful niche implementing spend management software. Rising through the consulting ranks, including a brief detour at IBM, he made his way into management. Since then he has held roles across SAP’s procurement software division, including Customer Success, Solution Management, Marketing, and Product Management. He recently spent two years in Japan working on a comprehensive regional improvement program before returning to the US and the Product organization.

Mark acquired his BS in Psychology from the College of William and Mary in Virginia. He currently lives in San Diego, CA where he enjoys spending as much time outside as possible.

Caitlin Donovan

Treasurer

Caitlin Donovan is the Global Head of Uber Health. She joins Uber most recently from MyOrthos, an Orthodontic Services Organization, where she served as Chief Operating Officer. Prior to that, Caitlin developed her knack for tackling obstacles to patient care as Chief Operating Officer of Circulation and Executive Vice President of Operations at LogistiCare (now ModivCare), specialty benefit managers in the non-emergency medical transportation space. She also served as the Vice President of Operations at CareCentrix with a focus on home health and post-acute care. Early in her career, she worked in finance as an investor at Bain Capital and as a member of the internal consulting group at Summit Partners. She earned her bachelor’s degree in Economics from Harvard University and lives in Dover, Massachusetts with her husband and two boys.

Jenn Kerfoot

Board Member

Jenn brings their deep understanding of the complexities and nuances within the Medicare Advantage & Value Based Care landscape to their work at DUOS, where they lead business development, go-to-market strategy, and marketing. By leveraging data-driven insights and market intelligence, they spearhead the development of tailored products and services that cater to the unique needs of Medicare Advantage plans and deliver unparalleled value to clients and beneficiaries alike.

As a military veteran, Jenn brings leadership and vision to diverse audiences, and offers a unique perspective within start-ups and high-growth stage companies: previous leadership roles include FarmboxRx, Excelera Health and NationsBenefits. With a passion for organizational mission and values, as well as the unique competitive advantage of establishing a strong culture, Jenn works with all departments to streamline processes and programs that integrate the member experience into every aspect of the business.

Beyond their role at DUOS, Jenn actively contributes to the industry’s progress as a thought leader leveraging expertise and advocacy for innovative healthcare practices to enhance healthcare accessibility and quality.