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Core Values

We are thrilled to unveil our newly defined core values:

Service, Compassion, Accountability, and Person-Centered

These embody the essence of our brand, shaping the foundation upon which we build relationships, drive innovation, and achieve success.

Our values were created to serve as the foundational framework that articulates our fundamental beliefs, guiding principles, and our purpose. They are not just words; they are the guiding principles that define our culture and shape our commitment to providing the highest standard of care.

Values in action.

COMPASSION

Compassion is at the core of who we are – in the workplace and in our interactions with those we serve, promoting a culture of understanding and support.

  • We recognize that everyone’s journey is unique and strive to cultivate a supportive atmosphere where individuals are treated with understanding and kindness
  • We believe in allowing space for the expression of feelings, practicing patience, and listening without judgment.
  • We commit to being present in our interactions, ensuring that teammates and those we serve feel valued and heard.

ACCOUNTABILITY

Our commitment to accountability is unwavering when engaging with colleagues and those we serve. We prioritize responsibility, transparency, and communication to foster a culture of trust and integrity.

  • We are dedicated to upholding ethical and compliant practices, ensuring alignment with our mission and that we are good stewards of the resources entrusted to us.
  • Through open and transparent communication, we create clear expectations and build strong relationships based on trust and mutual understanding.
  • We embrace accountability as a driving force for progress. By following through with expectations and actively taking ownership, we create a culture that fosters growth and positive change.

PERSON-CENTERED

Individuals are not defined by their conditions or circumstances. We put people at the center of our decisions and empower them with the knowledge and assistance to achieve the best possible outcomes throughout their healthcare journey.

  • We speak health and human. We prioritize the unique and individual healthcare needs of those we serve, recognizing that they are people first.
  • We actively engage those we serve, seeking their valuable insights and ideas that can contribute to the improvement of our support and services.
  • We provide ongoing education and guidance that empowers individuals and their families to make informed health decisions.

SERVICE

Our culture of teamwork and collaboration allows us to exceed expectations and provide exceptional service to our patients and the community at large.

  • We foster a culture of mutual support, offering assistance to our colleagues and recognizing that teamwork is vital for organizational success.
  • We seek opportunities that can better assist our patients and the organization, demonstrating our dedication to exceptional service.
  • We demonstrate, through our actions, that our most vital role is serving others, both within our organization and our community.