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Where compliance meets compassion.

At Accessia Health, our commitment to patients is unwavering. We adhere to the highest standards of compliance across all facets of our mission-focused business practices, ensuring transparency and integrity with our patients, donors, and the public.

We operate under an Advisory Opinion from the Office of the Inspector General (OIG) of the Department of Health and Human Services, strictly adhering to the guidelines that govern our patient assistance model. Our dedication to ethical standards drives us to assist patients effectively while diligently detecting, correcting, and preventing fraud, waste, and abuse.

By prioritizing the prevention of fraud, waste, and abuse, we contribute to reducing healthcare costs and enhancing the overall healthcare experience for everyone.

Committed to the Highest Standards

Compliance with the Law

Accessia Health prioritizes compliance in its interactions with donors, vendors, and partners. Discover additional insights into our commitment to maintaining the utmost standards of integrity and compliance and learn about the principles that guide our approach.

Patient Assistance Code of Conduct

Accessia Health is committed, in every action we take, to ensuring that legal and regulatory compliance is ingrained in every aspect of our organization, culture, and people. We fulfill that commitment through our Compliance Program and Patient Assistance Code of Conduct.

What is Fraud, Waste, and Abuse?

  • Magnifying Glass

    Fraud is generally defined as knowingly and willfully executing, or attempting to execute, a scheme or artifice to defraud any government health care benefit program or to obtain (by means of false or fraudulent pretenses representations, or promises) any of the money or property owned by, or under the custody or control of, any health care benefit program. (18 U.S.C. § 1347)

  • Trash Can

    Waste is the overutilization of services or other practices that, directly or indirectly, result in unnecessary costs to the health care system, including the Medicare and Medicaid programs. It is not generally considered to be caused by criminally negligent actions, but by the misuse of resources.

  • Abuse

    Abuse involves payment for items or services when there is no legal entitlement to that payment. In cases of abuse, there is knowing or intentional misrepresentation of facts to obtain payment.

    If you suspect fraud, waste, or abuse, you can report it to us through our Compliance Officer and we will examine the situation.

    Jennifer Noonan, MSN, RN
    804-331-0269
    compliance@accessiahealth.org

    Or, you can contact the government directly.
    HHS OIG Fraud Hotline
    1-800-HHS- TIPS (1-800-447-8477)

    Your report is confidential to the extent allowed by law. Any person reporting suspected fraud, waste, or abuse is protected by our anti-retaliation policy. Whether the concerns prove to be true or false, we want to prevent victimization and other retaliatory behavior against the reporter. It is important that people speak up about any concerns so that we can work to resolve them as soon as possible. Ensuring that reporters can come forward without fear of retaliation is important to our commitment to the highest ethical standards.