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Patient Advisory Committee

Voices for change.

The Patient Advisory Committee (PAC) serves as a bridge between Accessia Health and the community that we serve, providing a structured platform to amplify the perspectives of those living with rare and chronic conditions. Patients, caregivers, and healthcare professionals play a crucial role in ensuring that person-centered care remains at the core of Accessia Health’s mission, with a focus on addressing barriers to healthcare access and promoting better patient outcomes.

By fostering meaningful collaboration with patients and caregivers, this committee helps Accessia Health better understand the everyday challenges faced by individuals along their healthcare journey and fosters solutions that are aligned with their needs.  

The goal of the committee is to prioritize and enhance the patient’s experience through the voice of the patient, ultimately improving patient’s outcomes. The PAC’s work supports Accessia Health’s mission to provide a financial safety net, products, services, and assistance to patients and families living with rare or chronic conditions. Input from members ensures that our programs and services truly serve community needs. 

Membership Responsibilities

Members of the PAC will:

  • Serve as the voice of the patient and family.
  • Share personal experiences and highlight issues or concerns related to various aspects of the healthcare system.
  • Assist Accessia Health in understanding the needs, concerns, and expectations of patients and their families.
  • Review communication and educational materials from the patient perspective to ensure clarity, accessibility, and relevance.
  • Review patient satisfaction survey results and make recommendations based on identified issues.
  • Identify cultural barriers to care and assist in developing strategies to overcome them.
  • Help evaluate effectiveness of current programs and services.
  • Advocate for patient-centered policies and practices.
  • Members serve a minimum two-year term, with the option to renew. 
  • The Committee meets a minimum of four times annually (quarterly).