Your message has been sent to our team for review. We are currently experiencing a higher volume of inquiries than usual, which may cause a delay in our response time.
You may also find the answer to your question from the following:
Patients can now receive account updates directly via text message, including reminders, application updates, and other important notifications.
Text messaging is optional, and preferences can be managed at any time.
Learn more here: https://accessiahealth.org/accessia-health-expands-communication-options-for-patients/
At this time, Accessia Health only requests re-enrollment information every two (2) years based on your eligibility review date. There is not need to reenroll at the beginning of the year. If you are unsure of your review date, you can locate this information in your patient portal or by calling 800-366-7741 and using our automated system.
If you are unsure where your income falls according to Federal Poverty Limits (FPL), click here to view Accessia Health’s guidelines.
You can also calculate your FPL using this calculator tool here.
Accessia Health provides financial assistance for:
**Coverage of items or services under Medical Expenses is determined at the sole discretion of Accessia Health; and is subject to change based on clinical correlation with covered diagnosis. Coverage of such items and services may not be appealed by any individual or company.
Questions related to specific items covered under Medical Expenses require clinical review for compliance purposes, and responses will be provided within 3-5 business days. Inquiries about coverage of medical expenses should be directed to assistance@accessiahealth.org.
We will send a determination of patient eligibility via postal mail or patient portal account once documentation has been reviewed.
You may check the status of your application(s) through the patient portal or speak with a representative at 1-800-366-7741.
Submit documents via:
Patients must meet financial and insurance requirements as well as have an eligible diagnosis. Documentation may be requested to confirm any of these requirements.
Ways to apply:
To be eligible for assistance, you must legally reside in the US or one its territories and receive treatment from a US provider.
Accessia Health operates as a nonprofit, tax-exempt organization. Generally speaking, individuals who receive charitable assistance for personal needs are not required to pay federal income tax on that assistance, and it typically does not impact eligibility for government benefit programs.
This information is provided for general awareness only and is not tax advice. Every situation is different, so we recommend you to confirm the details with a qualified tax preparer or benefits counselor.
Our Patient Portal walkthrough video provides an overview of how to access your account, upload documents, check your application status, and manage your information. Watch the video here to learn how to navigate the portal and take advantage of its features.
Patients can now receive account updates directly via text message, including reminders, application updates, and other important notifications.
Text messaging is optional, and preferences can be managed at any time.
Learn more here: https://accessiahealth.org/accessia-health-expands-communication-options-for-patients/
At this time, Accessia Health only requests re-enrollment information every two (2) years based on your eligibility review date. There is not need to reenroll at the beginning of the year. If you are unsure of your review date, you can locate this information in your patient portal or by calling 800-366-7741 and using our automated system.
Assistance amounts for 2026 will not change at this time.
All assistance amounts can be found on the patient programs page of our website. You can also send us a message through your patient portal account if you have questions about your assistance.
If you are unsure where your income falls according to Federal Poverty Limits (FPL), click here to view Accessia Health’s guidelines.
You can also calculate your FPL using this calculator tool here.
Accessia Health provides financial assistance for:
**Coverage of items or services under Medical Expenses is determined at the sole discretion of Accessia Health; and is subject to change based on clinical correlation with covered diagnosis. Coverage of such items and services may not be appealed by any individual or company.
Questions related to specific items covered under Medical Expenses require clinical review for compliance purposes, and responses will be provided within 3-5 business days. Inquiries about coverage of medical expenses should be directed to assistance@accessiahealth.org.
The maximum assistance amounts are determined on an annual basis. If your assistance amount is utilized before the end of the calendar year, we are unable to offer additional assistance in that year.
We encourage you to reach out to your provider’s office or pharmacy to discuss any additional resources. You can also find resources on the patient programs page.
Assistance from 2026 does not carry over to 202.
Your assistance amount will reset on January 1, 2027.
Please visit the patient program page to see if any changes to the total assistance amount are noted for your assistance.
Accessia Health relies on the generosity of donors to fund our programs, so we can then support our patients. Funding amounts are carefully reviewed each year to determine how much assistance we can offer to reach as many patients as possible.
Please use our secure guest upload link or fax. We are unable to retrieve documents sent through third-party encrypted email portals, including systems that require us to create an account or log in to view a message.
Guest upload (preferred): Upload patient documents here.
Our guest upload feature is HIPAA compliant. Upload documents directly to our secure system. No account is required. You will receive a confirmation once the file is submitted.
Fax: 1-804-744-9388
Include the patient’s name and date of birth on the cover sheet.
Provider encryption portals typically require the recipient to register an account with that specific platform. Because our team receives records from a wide range of provider systems, we are not able to maintain accounts across all of them.
Our team will reply with the upload link and fax number. To avoid a delay in your patient’s application or reimbursement, please use one of the two methods above from the start.
Accessia Health does not currently offer a Provider Portal. However, we recognize the value it could bring to providers and are actively exploring opportunities to develop this resource in the future. In the meantime, providers can connect with our team directly for support, referrals, and program information.
Accessia Health has a 4-month timely filing limit for eligible claims or payments. Claims must be received within 4 months of the eligible date of service to be considered for payment.
Accessia Health provides copay assistance for eligible patients if the treatment prescribed by their physician is FDA approved and indicated for the program diagnosis.
Pharmacy claims may be submitted electronically for approved patients. Pharmacies must be contracted with our PBM vendor to submit electronic claims for pharmacy billing of eligible medication copays. Some helpful billing information is below.
Rx BIN: 610020
PCN: PXXPDMI
Click here to view a list of Group Codes by Program
If the pharmacy or provider has a date of service(s) that they wish to submit to Accessia Health, they may obtain the ID number from the patient.
Accessia Health may only provide very limited information to the pharmacy or provider. Correspondence is sent to the patient once an eligibility determination has been made.
Once an application eligibility determination has been made, correspondence is sent directly to the patient.
An Accessia Health patient may request a joint-call with their provider in order to discuss information in more detail if needed.
Correspondence is sent to the patient once an eligibility determination has been made.
The patient can contact Accessia Health to speak with a representative about the status of their application.
An Accessia Health patient may also request a joint-call with their provider in order to discuss information in more detail if needed.
Applications may be submitted here
Claims must be submitted within 4 months from the date of service to be considered for payment.
For copayment assistance with your FDA approved and indicated medications for the program diagnosis, an Accessia Health pharmacy benefit card is mailed to you upon approval. To request another copy, call us at (800) 366-7741. In addition to your Accessia Health ID number, below is the information that is on your pharmacy benefit card and needed for your pharmacy to process a claim.
Rx BIN:610020
PCN:PXXPDMI
Click here to view a list of Group Codes by Program.
For all other assistance, a payment card will be provided for you to pay eligible vendors and/or providers directly. If you are unable to use your payment card, we may be able to reimburse you or pay the vendor directly via check.